Terms and Conditions

Terms of Service
Effective Date: March 16, 2026

Cedargrovefinance.ca (the “Website”) is operated by CedarGrove Finance & Governance (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our Website and any consultations, communications, financial operations support, governance support, budgeting support, reporting support, audit readiness support, temporary finance leadership support, and related services we provide (collectively, the “Services”).

By using this Website or our Services, you agree to these Terms. If you do not agree, do not use the Website or Services.

1) Eligibility
You must be at least 18 years old to use our Website or request Services, or have permission and supervision from a parent, guardian, or authorized organizational representative.

2) Website Use
You agree to use the Website only for lawful purposes and not to:

  • misuse the Website, attempt unauthorized access, or interfere with Website functionality
  • transmit malware, spam, or harmful code
  • copy, reproduce, scrape, or commercially exploit Website content without written permission

We may restrict or terminate access to the Website if you violate these Terms.

3) Services and Scope of Work
Information on this Website is provided for general informational purposes only. Any Services we provide are subject to availability, operational capacity, and, where applicable, a separate proposal, engagement letter, service agreement, or written confirmation of scope.

The scope of our Services may vary depending on your Administration’s needs, timing, documentation, staffing, reporting requirements, and other project-specific circumstances.

4) Quotes, Proposals, and Engagements
Any quote, proposal, estimate, or scope discussion provided through the Website, by email, by phone, or during an introductory call is based on the information available at the time.

Final pricing, timelines, and deliverables may change based on factors such as:

  • the completeness and accuracy of information provided
  • reporting deadlines and funder requirements
  • the volume or condition of records and documentation
  • stakeholder review timelines
  • changes requested by the client
  • issues discovered during the course of the engagement

Where needed, we may request additional documentation, clarification, or meetings before confirming final scope.

5) Client Responsibilities
To help us deliver Services effectively, you agree to provide timely, accurate, and complete information reasonably requested for the engagement. Delays, missing records, incomplete instructions, or inaccurate information may affect timelines, deliverables, and outcomes.

6) Fees, Invoices, and Payments
Unless otherwise stated, pricing is in Canadian dollars.

You agree to pay all applicable fees, taxes, and agreed charges related to the Services. Payment timing may vary depending on the scope of work and may include deposits, milestone invoices, monthly billing, or final invoices, as outlined in the applicable proposal, service agreement, or invoice.

If an invoice is overdue or payment fails, we may pause or delay Services until the matter is resolved.

7) Scheduling and Availability
Introductory calls, consultations, and project work are scheduled based on availability. If you need to cancel or reschedule a meeting, please notify us as early as possible.

We are not responsible for delays caused by scheduling conflicts, force majeure events, incomplete client responses, or circumstances outside our reasonable control.

8) No Guarantee of Outcome
We aim to provide practical, professional support based on the information made available to us. However, we do not guarantee any specific operational, financial, governance, funding, audit, regulatory, or certification outcome unless explicitly stated in writing.

Outcomes may depend on factors beyond our control, including internal approvals, client implementation, funder decisions, third-party timelines, data quality, and changes in applicable requirements.

9) Informational Content; No Sole Reliance
Website content is for general informational purposes only and should not be relied on as the sole basis for financial, governance, administrative, legal, tax, or strategic decisions.

Where Services are formally engaged, advice and support are limited to the agreed scope and based on the records, facts, and instructions provided to us.

10) SMS/MMS Messaging Terms
By providing your mobile phone number through our Website contact forms, consultation request forms, booking forms, intake forms, or other consent-based communication channels, you expressly consent to receive SMS and MMS messages from CedarGrove Finance & Governance.

These messages may include:

  • introductory call confirmations and reminders
  • meeting scheduling updates
  • follow-up messages related to your inquiry
  • document or information request reminders
  • service-related communications
  • client support and customer care messages
  • occasional promotional or service update messages where consent has been given

Message frequency may vary depending on your interactions with us.
Message and data rates may apply based on your mobile carrier plan.

You may opt out at any time by replying STOP. After you send STOP, you may receive a final confirmation message and no further SMS messages will be sent unless you opt in again.

For assistance, reply HELP or contact us at:

CedarGrove Finance & Governance
4110 Cedar Grove Pl
Victoria, BC V8N 3C2
Email: contact@cedargrovefinance.ca
Phone: 778-562-5291

Consent to receive text messages is not a condition of purchase or engagement. You are not required to agree to receive SMS messages to request information or use our Services.

We do not sell, rent, or share SMS opt-in information with third parties for marketing purposes.

Carriers are not liable for delayed or undelivered messages.

11) Electronic Communications
By using our Website or Services, you consent to receive communications from us electronically, including by email and, where you have provided consent, by SMS or MMS.

12) Intellectual Property
All content on this Website, including text, graphics, logos, design elements, layout, and branding, is owned by or licensed to CedarGrove Finance & Governance unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use Website content without our prior written permission.

13) Third-Party Links
The Website may contain links to third-party websites or resources. We are not responsible for their content, availability, privacy practices, or terms.

14) Disclaimer of Warranties
The Website and its content are provided on an “as is” and “as available” basis. While we make reasonable efforts to keep information current and accurate, we do not guarantee that the Website will always be uninterrupted, error-free, complete, or up to date.

15) Limitation of Liability
To the maximum extent permitted by law, CedarGrove Finance & Governance is not liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to your use of the Website or Services.

To the maximum extent permitted by law, our total liability for any claim related to the Services will not exceed the amount you paid to us for the specific Services giving rise to the claim, unless otherwise required by law.

16) Indemnification
You agree to indemnify and hold harmless CedarGrove Finance & Governance from claims, damages, losses, liabilities, and expenses arising out of your misuse of the Website, your breach of these Terms, or your violation of applicable law.

17) Governing Law
These Terms are governed by the laws of British Columbia, Canada, and the applicable federal laws of Canada. Any disputes will be handled in the courts of British Columbia, unless otherwise required by law.

18) Changes to These Terms
We may update these Terms at any time by posting an updated version on the Website. Your continued use of the Website or Services after changes are posted means you accept the updated Terms.

19) Privacy and Data Protection
We respect your privacy. Information collected through our Website and Services, including phone numbers provided for SMS communications, is used only for responding to inquiries, providing requested Services, client support, scheduling, updates, recordkeeping, and promotional communications where consent has been given.

We do not sell, rent, or share personal information or SMS opt-in data with third parties for marketing purposes.

For full details on how we collect, use, and protect your information, please review our Privacy Policy at:
https://cedargrovefinance.ca/privacy-policy/

20) Contact Us
If you have questions about these Terms, contact:

CedarGrove Finance & Governance
4110 Cedar Grove Pl
Victoria, BC V8N 3C2
Email: contact@cedargrovefinance.ca
Phone: 778-562-5291
Toll-Free: 1-833-339-1695
Website: https://cedargrovefinance.ca/